HR News Update

Sutherland Global Services - Sutherland Continues To Expand Its Operations

Sutherland Global Services is a leading Business process outsourcing (BPO) company headquartered in Rochester, USA, continues to expand its operations in Philippines in Camarines Sur and Davao City, Philippines.

K.S. Kumar, President of Sutherland announced the expansion news at Taj Mahal Hotel, India. He informed the President Gloria Macapagal Arroyo that the new establishment in Davao City will hire approx. 100 workers. It was also told that the new sites will add 500 more workers to the total workforce of Sutherland Global Services. About 2000 Filipinos are already employed at SGS’s Clark Freeport Zone (CFZ) Operations.

Kumar told the President about the starting of training facilities in seven regions. Approximately 500 graduates every year will get training in these facilities. The President of the country said that Sutherland Global Services has made the right decision in selecting Philippines site for its operations, and also said that the country is full of talented English-speaking workforce and unreserved telecommunication network. She also thanked the company’s President for showing confidence in Philippines and assured Government’s full support to help Sutherland Global Services make this program a success.

Now, Philippines has six BPOs, and Sutherland Global Services is one of them. Philippines is considered a favorable destination to start BPO operations anywhere in the world. More and more BPOs are considering this site to expand their operations due to its cost-efficiency. The company can benefit from this region as Davao City has 42 schools and colleges and these students can be potential workforce for Sutherland.

Contact Sutherland For All Your BPO and IT Outsourcing Requirements

In addition to business process outsourcing, Sutherland Global Services offers IT outsourcing solutions, as well as customer support and sales outsourcing services. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customer lifetime value. For more information, visit www.suth.com or contact Sutherland Global Services at: 1-800-316-5235

Ontario Government Attracts 1,000 High Value Jobs to Windsor, Ontario Canada

New Technical Support Centre To Help Diversify, Strengthen Windsor Economy

"This investment is a real boost to this city’s economy and a vote of confidence in its highly educated workforce. These are the kinds of investments that help put Windsor and the rest of Ontario on the radar screen to attract other innovative businesses," stated the Ontario Government.

Sutherland Global Services (SGS) will provide advanced technical support for personal computer users with one thousand full time positions. Windsor is part of a growing trend as Ontario attracts more high-end technical support centers. This is meeting a North American consumer demand for technical support services closer to home.

"We’re grateful to Sutherland Global Services for choosing Ontario," added an Ontario Government representative. "We know it’s because of the quality of Windsor’s workforce, and the competitive advantage Ontario offers through lower corporate tax rates, health care, and telecommunications costs."

Windsor is the third SGS operation in Ontario. The company operates twotechnical support centres in Sault Ste. Marie employing 1,300 people. Citing the abundant skilled labour, the continued support of the Government of Ontario and the spirit of partnership demonstrated by the City of Windsor, Sutherland’s Chief Operating Officer Ashok Jain said, "We thank the Province of Ontario for being supportive of our investment and look forward to working with them and the people of Windsor in supporting the region’s economic growth."